PRIVACY POLICY

The Yoga Room and Pilates is dedicated to safeguarding your personal information in compliance with the Australian Privacy Principles outlined in the Privacy Act and other relevant legislation.

This privacy policy details the types of personal information we collect from our customers, visitors to our websites, users of our apps, and members of the public. We value your privacy and are committed to maintaining the confidentiality of your personal information.

We will only disclose personal information if we are legally required to do so for court proceedings, to enforce our terms and conditions, or to protect the rights, property, or safety of The Yoga Room and Pilates, our users, or others.

Information We Collect

We gather personal information to deliver our products and services and to communicate with our customers about those services through our website. The personal information we may collect includes:

  • From Users: Information provided when registering an enquiry, booking a class via our online form, or purchasing a membership with The Yoga Room and Pilates.

  • From Suppliers or Third Parties: Information received when they are contracted to provide services, communicate information, or invoice us for services rendered.

  • During Website Usage: We collect data when enquiries are made through the website and during any other usage of the website. The type of personal information collected will vary depending on your identity (e.g., customer or supplier) and your interaction with us, which may include your full name, email address, company name, billing information, and other relevant information. Failure to provide all requested information may limit our ability to deliver our services.

Security of Personal Information

The Yoga Room and Pilates takes all necessary precautions to secure the personal information we hold about you, ensuring it is accurate and up-to-date. Your data is stored on secure servers, and we implement measures to ensure that our employees and contractors maintain the confidentiality of your personal information.

Please notify us immediately of any unauthorised use of your account or any security breaches. However, The Yoga Room and Pilates cannot be held liable for any consequences resulting from unauthorised access to your information.

Website Activity Data

As is common practice for most websites, we collect information related to website activity, including the number of visitors, date and time of visits, pages viewed, geographical locations and browsers used to access the site, and referral websites. This information does not identify individual users but provides valuable statistics to help us analyse and enhance your experience on our website.

SECURITY

We take the security of your personal and payment information very seriously at The Yoga Room and Pilates. We have implemented robust security measures to provide the highest level of protection.

  • All credit card information is encrypted and never displayed.

  • We do not retain credit card details.

  • We utilise Mindbody Payments to process payments (or a series of payments). Mindbody Payments adheres to the highest security standards in the payment industry. For further information on Mindbody's security practices, click here.

If you have any questions regarding this privacy policy or wish to request access to your personal information, make corrections, or raise any privacy concerns, please reach out to us at hello@theyogaroomandpilates.com.au.

DISCLAIMER

This website has been developed by The Yoga Room and Pilates, and the content provided is intended for informational purposes only. While care has been taken in preparing this information, The Yoga Room and Pilates does not guarantee or warrant its accuracy, reliability, or currency. It is advised that you consult appropriate sources or seek professional advice where necessary. The Yoga Room and Pilates will not be responsible for any loss, damage, costs, or expenses arising from the use of the information provided.

We may update this privacy policy from time to time, and the most current version will be published on our website.